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2.2.7: Propose remedial actions

Review the list of bottlenecks and propose remedial actions that can resolve the bottlenecks. Actions proposed should be made as clear, specific and realistic as possible. Two categories of remedial actions may be surfaced through 7-1-7 implementation:

Implementation of the immediate actions should begin as soon as possible. For outbreaks that are ongoing, these remedial actions should inform the incident action plan. In most settings, the initial investigation and response team proposing remedial actions may not be empowered to implement them or have the resources to do so. Thus, it is recommended that the proposed actions be presented to a broader group of stakeholders to obtain the necessary buy-in and financial resources. This process is described in Step 3.

Characteristics of a clear remedial action Unclear action Clear action
  • S.M.A.R.T. (specific, measurable, achievable, relevant, time-bound) and addresses root causes of a bottleneck
  • Moreover, ensure that the action is linked to relevant implementing authorities and planning and funding opportunities (for longer-term actions)
“Train PHEOC staff” “Design and deliver a three-day training on emergency management protocols for five PHEOC staff”

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